Keystone Custom Homes Reviews Testimonials for Homes in PA & MD

From beginning to end, everyone was remarkable. Victoria, our sales agent was just the most pleasant person. She was extremely helpful and very informative. She even gave my wife and I some great suggestions on our new construction. Both Chris and Brett (our project contractors) were top notch. Very responsive and get things done right, the first time around. Traci, our decorator, is awesome. She was very knowledgeable of everything in the showroom. Made our decor process very smooth and the final product looks amazing (of course with my wife assistance). Cannot forget about Grant (our regional manager) is the veteran of the bunch. He is very knowledgeable and have a great crew. If you are considering having Keystone Custom Homes build your dream home, you need to request this group of ladies and gentlemen I've mentioned (FYI, KCH does not accept personnel requests). Overall, professional and great service across the board.

Keystone is an amazing company. They allowed us to build our forever home and guided us every step of the way. They work quickly but don’t sacrifice quality for speed. Our home advisor David Wong and construction manager Michael Boos are the best there is! I imagine it would be really overwhelming if they did not have such an airtight process. The selection of floor plans, options and ability to customize any plan they have is for greater than other builders we found. The quality of even the standard options is also superior to others we found. Keystone holds to their promise of communication, transparency, professionalism and excellence. We couldn’t be happier!

My husband and I have always wanted the opportunity of raising our children in a lovely and peaceful countryside living. When we came across the opportunity of building our custom home at the Welbourne Reserve community in York County, we just couldn’t let this opportunity swing by. My family fell in love with the community the very day we went to see it and it felt like home to us right away. It is a beautiful large community and very suitable for raising children and building social connections with your neighbors. The community is located in Manchester township which is known for their amazing school district and beautiful recreational parks for fun activities. The Welbourne Reserve Community is also close to basic amenities and makes commuting to places super easy. I am very glad we chose this community and looking forward to seeing my wonderful family grow and find endless joy living in at the Welbourne Reserve. I definitely recommend this community to anyone looking to enjoy a peaceful living in a culture rich township surrounded by kind and loving neighbors who will be like family over the years. My family love the Welbourne Reserve and I know you Will love it too, make the decision now to come take a look at the community and start building your dream home today!!!

Just want to say thanks for helping us create this home. I'm in love! I would do it again in a heartbeat.

Keystone builds a fantastic product and my wife and I are thrilled with the final outcome. With any project of this size we experienced a few speed bumps, but the team, especially Scott Bower was there to ensure our needs and concerns were met.

It's hard to choose, as so much of the house is an absolute joy. The spacious kitchen with the enormous island is wonderful -- cooking is a hobby for me and my wife -- as are the granite countertops, and we love the glass cabinets of the garden kitchen. The amount of light the windows let in is fantastic as well. The front elevation with the stone turret at the corner is great to see every time I pull into the driveway. And the low cost of operation from having a geothermal HVAC and heat pump water heater are great too. All told, "all of it," may not be a helpful answer, but I really like all of the home so far.

We just completed building our home in the Kellerton Community. We had a very enjoyable experience. The new home advisor, Damon and Construction Manager, Andrew were very friendly and informative and made us feel comfortable throughout the entire build process. It has been a pleasure watching the neighborhood and all it has to offer expand and we look forward to being a part of it.

Our overall experience with Keystone was stress-free and enjoyable. From our initial call with Lance to the Design Center with Judy and the process of construction with Brad, everything went smoothly and as close to plan as could be expected. We would recommend Keystone to anyone looking to buy or build a new home.

We really had a great experience from the first day we walked through the door with Keystone. Christine was great helping us understand the Keystone process making sure we understood how to leverage KeyChoices to get the options we wanted for our new home. She even made great recommendations for options we may not have thought about or selected that we probably would have wished we had done later. Virginia at the design center was not only helpful getting us through the design process, but also recommending design choices that really made sense for the style we were looking for. Our Construction Manager Chris was great, he was very helpful in letting us know how the process would go and what to expect. In addition he was very responsive to our questions/concerns, and always made sure he made time to address our questions/concerns. We are really excited to move into our new home and share our Keystone experience with family and friends!

The overall experience with Keystone was great - and it was a pleasure to work with the team at Keystone. Elizabeth Stinson is a model new home advisor - very caring, accommodating and reliable. The available floor plans and community location are well thought out for families of various sizes. Max and Brad were very responsive throughout the building process and the quality of the work of the tradesmen was excellent. The warranty period went smoothly - there were only minor, cosmetic fixes that were needed. We love our new home and really appreciate the quality of service that Keystone is providing, and how they are providing this service. I will highly recommend Keystone to anyone looking to build a new home.

Great environment to live in, great design home, great experience and me and my family are happy to have our home with keystone. ??

Great experience. Keystone helped make this process less overwhelming and made our dream home come true.

From the very first meeting with Keystone representatives to the interior selections to the finished home, everyone we met with was extremely helpful, professional and gave us the dream home that we love.

Our overall experience was great even considering all the delays and unknowns due to COVID. I felt comfortable visiting the home during construction and the communication with the construction manager through the app was seem less and convenient. Great tool for the virtual world that we are living in. I would do it all over again if I had to. No regrets on our selections except I wish I would’ve added a few more upgrades for things like French doors on the office and splurged on the engineered hardwood for the main living area. But hindsight is 20/20 and that was our own fault and budget decisions in the moment. Not a big deal.

Our experience with keystone new home advisor, home designer, construction manager were great. Always communicated with us via email and phone, answered all my calls and took care of us. All the process during the construction are clear and on time. We don’t need to worry about anything. Everything went well from the start to close. This was such an awesome and amazing experience for my wife and I. Our home is amazing and we love it. We will definitely choose Keystone again for the next new home.

Sales Rep and Construction Manager very excellent! Home is praised by visitors and loved by us! I would improve marketing to emphasize excellent construction, very competent construction management, terrific well thought out systematic approach (software) to sales, purchasing, tracking building process (assessable to purchaser) to effect a seamless process!!! Keystone builds a very fine home!!!

I had keystone build my dream house for me. I have been more than pleased with the entire process as well as attention to detail. Every month the same person from Keystone contacts me to see if there are any concerns or anything that needs to be fixed no matter how big or small and every time I bring something up they are there to fix it in a very timely manner. I have to admit I have read some stories online prior to building about people unhappy with Keystone and I believe if everyone had the same experience as me there is no way they could be unhappy. The only con I can bring up regarding the entire process is the fact that every little thing you add brings the price up fast. I think there should be more packages available regarding upgrades for the home but again you get what you pay for. Everybody that drives by my home says they love it and it is the best looking home on the street. A big thanks goes to Tuan Pham (my keystone consultant), Brad Myers (my builder), and Keith Fischer (my warranty/follow up guy). Buy a home with Keystone you won't regret it.

Overall was great. We were in amazing hands and we enjoyed everyone that we worked with to get our house. Thank you everyone

We had a great experience using Keystone for our new home, from start to finish. Once the building process begun, it moved seamlessly. The construction manager did a wonderful job communicating weekly and was very quick to resolve any minors concerns we had along the way. Thank you for our brand new home and we look forward to continuing our relationship with Keystone in the future!

I loved the whole process and the team was there to answer questions. My project team was the best, especially Construction Manager Chris Trayer/ Victoria / and Brandy.

Keystone Custom homes team was amazing to work with during the building process. When I had any concerns during construction the CM responded promptly. I would recommend everyone to purchase with Keystone Custom Homes!

This was our second time building with Keystone, and our home is amazing and beautiful! Bryan B. their construction manager is a rockstar and was easy to communicate and took care of us. If I had a problem, he would work fast to resolve it and took care of our home during the building process. I would highly recommend building with Keystone!

I had a wonderful experience with Keystone Custom Homes! Everyone involved made the process easy and seamless. I loved going to the Design Gallery and designing my home. Our construction manager made the building process less stressful with his consistent communication. I love my Keystone home!

We just settled on our new home and we could not be more grateful or happier! Kim L was great at keeping us informed throughout this process. There were several hiccups but all were resolved because Keystone was and is committed to doing right by their customers and they clearly are committed to improving their product with every home build. Mike B has been absolutely amazing and we have thoroughly enjoyed working with him as our construction manager.

We had a great experience! We felt at home as soon as we walked into the house. Friendly and professional sales team.

As a first-time home buyer and our first time building a home, Keystone made the process extremely simple. Our home is absolutely beautiful and we are so happy that Keystone Custom Homes helped us to build our dream home. I cannot recommend the team at Keystone Custom Homes enough for anyone in the market for a new home and willing to put in the time and effort to go through the building process.

Things are great, and we love our home.

Love this community! Neighbors and surrounding neighbors are friendly! Excited to see the community continue to develop.

Keystone and their team are excellent. They are hardworking and dedicated to building you a beautiful custom home. Keeping you actively involved every step of the way.

Very good experience

We worked with Keystone Custom homes when relocating across the country. Their staff was responsive and professional. They made purchasing a new home a pleasure!

Where to begin? As a brand new owner of a Keystone Custom Home I have discovered that it takes a village to sell a home and that was exactly what took place. From the top execs to the new home advisor everyone handle us with A+ treatment. In the current business world that we live I've discovered that most companies tend to value their potential profit more than the treatment of the consumer but that was not the case with Keystone Custom Homes. Our new home advisor (Tuan) was very thorough throughout our purchase experience letting us know in great detail the endless home options this company offer and also having an ear listening closely to our decor ideas taking them all into account and working to achieve them in the most cost effective way. My wife and I did not start out looking to build a home and to be quite honest building a home was not even on our radar but Keystone truly made building a home easier and more efficient than battling with other home buyers in a congested market with very low inventory. Our construction manager (Joe) was transparent and if he was a physician I would classify him as having very good bedside manner. He prepared us for all the things that could possibly happen during the building process and I could honestly say we were not caught off guard when something went array (which is extremely common in any new construction project). The Keystone Experience I dubbed (TKE) has truly broadened my family's scope from here on out to only building new homes and bypassing the resale properties. I must say that everything was not perfect but their white glove treatment with my wife and I really covered up their imperfections. From quality materials to employees Keystone truly has all of their bases covered, God Bless!

Everything was great from start to finish. We truly love our home and are blessed to have worked with such a great company. They did their absolute best despite a global pandemic and we thank Keystone Custom Homes for creating our dream home.

The home was built incredibly quickly with minimal issues and was attentively notified throughout the process. My building manager Kyle was excellent and far above expectations in his position.

I had little to no stress throughout the entire process. I’m a single woman and didn’t feel bulldozed into anything I didn’t want or need.

Overall, I've had a very positive experience with Keystone throughout the process (pre-construction design, construction, and post-construction). Keystone's design team was very helpful with answering questions and following through in a timely fashion. I never felt as if I was being upsold on selections that weren't necessary. The online design portal was fantastic. It allowed me to spend time to look at each option, view pictures, see pricing, and move at my own pace in advance of the design meetings. Keystone's construction app was a great way to keep tabs on progress (every step of construction is itemized and marked complete as work is finished). You communicate with your construction manager directly through the app and they also send pictures of the progress. MY construction manager, Noah, was upfront with delays due to supply chain issues (that everyone faced during COVID). Noah was very responsive and any concern or issue I raised, was addressed in a timely matter to my satisfaction. My experience post-construction (settlement was 2/4/22) has been just as positive. Any issues that came up during or post walkthrough have been addressed in a timely matter by the warranty team. Overall, I thought Keystone's customer service and quality were great. I would highly recommend Keystone!

We love our new home! The neighborhood is wonderful and the neighbors are so friendly!

We had a really nice experience building our new home with Keystone. From Fred in the model home/sales, Shelly at RMS, Virginia at the design center and our wonderful construction manager Andy, we couldn't ask for for a better team! They were all SO friendly and helpful from beginning to end. Would recommend building a Keystone home!

Everything about working with Keystone Custom Homes has been a pleasant experience. They made the entire process less stressful by helping us through construction one step at a time. The design team was knowledgeable, patient and very helpful. Our Construction Manager was the best ever and took time to understand us, work with us and answered our questions any time we had them. We HIGHLY recommend Keystone Custom Homes for any of your new construction needs on your Lot or in a community.

Our home was new construction but one that was almost complete & move in ready. Even though most finishes were already chosen, Vicky was so kind and helpful working with us to customize a few last minute things! Our construction manager CJ along with Vicky kept us updated and we’re always kind, helpful and available to answer any questions we had! Vicky took time out of her day to go in the house and take video of updates to send us since we were living far away at the time! She even took care of my plants for me while we were juggling moving into our home from NC! I couldn’t be more pleased with our experience and highly recommended Vicky, CJ & Keystone Homes! We are so happy & feel right at home in such a beautiful home and neighborhood!

The team was responsive and easy to work with. Ben was quick to respond and very friendly and nice to work with. Ben demonstrates genuine passion for what he does and is a genuinely nice guy. A pleasure to work with.

We just closed on our second Keystone custom home after eight years in our original Keystone home. We were looking to upgrade and we really didn't consider any other builders. Keystone offers a ton of options and they do top notch work. If something is not right, they fix it. Keystone also partners with solid and professional companies to make financing your home easy. I wouldn't hesitate to buy another Keystone home in the future.

The community is beautiful. I'm happy to live here.

I just closed on my new Keystone house today. They were true to their word as far as the closing date and the home quality. I was very pleased with the end result and the attention to detail they took in building my house. I built a new floorplan, that had never been built by Keystone and there was no disappointment of the final product. This was my 3rd home building and I think this was the least stressful process of them all. Very pleased with the end product and expecting an even greater level of enjoyment as I occupy my home. Great Job Keystone!

With this being our first new home build and not being sure of all to expect, we are very pleased overall with the experience. Great customer service is always key, and even more so when challenges arise. Our Sales Representative, David W. and Construction Manager, James T. specifically provided a consistent level of great customer service. David and James kept us informed throughout the entire process and were very responsive to questions and concerns. They both remained as positive as possible when delays occurred, providing expected time frames and updates to keep us going. The final walk-through before closing with James and his team was informative, and James continues to check in with us even after closing to be sure we don't feel lost in the transition. We truly appreciate the extra effort to attention! The design meeting with Lexi was also an easy process as she was very knowledgeable of choices, features, and schemes that work well together. Our interactions with everyone were always comfortable and just what you would want with those tasked to present you with a beautiful new home.

Keystone Homes are remarkable. They really are top tier in home-building and take you through each step of the experience in real time. Our Home Advisor Kim Luckenbaugh was a gem and such a wonderful person to work with. 10/10 recommend.

Everyone we worked with during our Keystone experience have been amazing! Ethan our home Advisor was very understanding on our budget and helped us pick what we should upgrade over other things. Ethan, Andrew, and Marian all responded quickly to our emails and answered all our questions. We really have to say our construction Manager Andrew was the best! My husband thought at some points we were asking him to many questions or calling him to many times but he would always respond and was so nice! He helped us a lot through the process and we are so happy he was our construction manager.

The process was seamless, especially given our build took place during the pandemic. Any questions or concerns were always promptly addressed.

I sincerely have enjoyed my experience with KCH. Everything came out the way it was intended. There are a few flaws found here and there, but my work orders have been executed in a timely fashion and the service I received from the technician(s) were really quick and thorough.

Beautiful homes, extensive options, incredible building process, professional staff, purposeful organization - thank you Keystone!

I love the community and the floor plans

Keystone is such a well oiled machine. They have the entire build process from start to finish narrowed down to ensure each and every aspect goes as smooth as possible. The communication from the construction manager was very helpful in letting us know that everything was on track and that the things that weren't on track were being addressed. We are very pleased with our beautiful new home and a long relationship with Keystone!

This was an experience of a lifetime with staff to help make the experience nothing short of fantastic!! Thank you, Vicky, Marian, and Aaron!! There are some things in life that are just worth the wait and our home is just that!

I loved Kellerton community, with beautiful and peaceful location, overall good build quality. Loved construction process throughout the process it was very informative and helpful, best part is mykch app with updates on detailed daily process.

I & my wife had an amazing journey throughout the whole process in creating our home. Great job team. Thanks again until the next.

Keystone Custom homes team was amazing to work with during the building process. When I had any concerns during construction the CM responded promptly. I would recommend everyone to purchase with Keystone Custom Homes!

We had a great experience. The team shows great attention to detail. Answered all of our many questions. Was available by phone and email, even in the evening hours. Walked us through the entire process, never felt out of the loop on any part of the build. Would highly recommend!

They have an awesome program that allows you to fully customize your future home. They keep you updated throughout the entire building process.

Working with Keystone was the best decision we ever made.

As a first time home buyers, we had a great experience with the entire Keystone Team. They provided guidance at each and every step of the process throughout the home buying and home building process. I would specially like to thank Mark Mumma (MPB Mortgage Support) for making the home buying experience effortless for us. Also would like to thank Chris Trayers (Construction Manager) for guiding us wonderfully during the entire construction process, keeping us updated on every phase and doing above and beyond to promptly manage all challenges during the construction. It was a wonderful experience with Chris and his team to make our home building experience memorable and pleasant beyond expectations. We would definitely recommend Keystone for new home buyers and specially Chris and his team for handling the job professionally and successfully.

We absolutely loved the entire process of building with Keystone Custom Homes. We enjoyed working with Vicky and the design, construction and lending teams. Everyone was great, very responsive and went above and beyond to answer any questions we had or fix any issues that may have popped up. We highly recommend Keystone to anyone that we talk to, our experience was amazing! Thank you Keystone for building our dream home!

Keystone was a joy to work with when building our new home. From the selection and design phases through the home building process, Keystone was responsive, professional, and easy to work with when customizing aspects of our home. I highly recommend them.

Overall a great builder and a great team to get us through the entire process from a vision to a reality.

The entire process of building a custom on your own lot can be overwhelming, but the staff at Keystone kept us on track and ensured deadlines were met in a timely manner. Lance Miles did an amazing job getting us on the right track and understanding the different options prior to signing a contract. No matter how many times I called him with questions or concerns he always picked up the phone and quickly resolved any concerns. Jeff Hain, the Project Manager, was very knowledgeable as well as a consummate professional. He kept us informed during the construction process and answered all of our questions. To this today, he still reaches out as there are a few items that need addressing due to COVID and product shortages. I would also like to mention Dawn Herr, who also took care of any administrative issues that needed attention or resolving during the entire process!

We recently just built a home with Keystone Custom homes in a new development. Building a home from scratch can be very stressful, but with the great team at Keystone supporting us through the process we were able to breeze through quickly and as stress free as possible. The sales team and the construction manager were very accommodating and helpful throughout the entire process. Any hurdle we hit during the process was professionally handled to our satisfaction. We would absolutely recommend Keystone Customer homes for your next dream home, we certainly got ours!

Keystone Homes is an excellent choice.

The owner sent me a lovely email and said the he and his family and team were praying for my family. That is the best comment I've ever received from a business following up on a patron. I hope he continues to do that with everyone. Prayers to the one who knows exactly what we'll need is the best thing anyone could ever do. I'm sure that's why he does it. I to am praying for your Family, team and business.

We would buy a second home from them. 

Very pleased and had a worry free experience

Thanks Keystone, we love our new home! What a great team we can't say enough. We bought a quick move-in home and can't believe all the great upgrades.

What an amazing stress free building experience with Keystone Custom Homes! We are loving every moment in our new home and can't thank Keystone enough for making our dream home come to life!

We've built three homes in the past, and you guys are FAR AND AWAY the best home builder we have ever had. The craftsmanship and professionalism of your work and employees has surpassed anything we could have imagined, so thanks so much!

My husband and I really enjoyed this experience with Keystone. Our Construction Manager responded to all questions we had regardless of the time of day we texted him. From our meeting with Lynn through design meetings, till closing, all staff we met were very courteous and pleasant to work with.

I picked a great company for my first home build. They were reliable, professional, respectful, curteous, and on time with delivery of my new home. Big thanks to Elizabeth for making my dream a realty and to Chad for overseeing the build and dealing with my constant emails :)

My keystone experience was wonderful, I love my sale person, Vicky, very knowledgeable about everything and keep me updated and quick on returning phone calls and emails, although it took a long time because of the covid, it was well worth the wait. now I'm a proud owner of my new keystone home.

This was our first new construction experience but my sister-in-law was doing a new build at the same time with a different company. Our experience was great but having another situation to compare it to only makes Keystone stand out even more. The level of customization and the workmanship is incredible. We have been in our new home for a little over a year and it still doesn’t feel real sometimes. We love our house so much and know it was the best purchase we could ever make!

Keystone got us through a difficult transition across state lines and helped when most others would not have. They brought things to an awesome end and got us into our house. The house is beautiful and is built with quality. We feel like we have found a great home.

Our entire experience was better than could ever be expected. Out agent on site, Elizabeth was simply a joy to work with and the construction manager, Stephen Z., was very attentive and prompt to respond to any and all questions and concerns we presented. A great big THANK YOU to them and the staff at the Lancaster office. We are so pleased with this choice for our family!!!

Great process, I like working with Scott and Noah! They are very responsive, caring, and always available! Answered all my questions!! They provided everything I need!! They made this process very nice and smooth! I love my new home !! Thank you for this great experience!!

Great experience, no regrets.

Building “on our lot” with Keystone was A very positive experience. The communication was excellent and we felt as though we were in great hands every step of the way.

My overall experience building with keystone was excellent! There are so many trim options, the quality of construction is fantastic, and you don't have to wait forever for your dream home because it took only a little over 5 months from signing the papers to keys in my hand. My construction manager Stephen was a miracle worker and even recovered time in our schedule after some very nasty weather set us back.

The experience has been amazing. My wife and I were able to create our dream home. We had an incredible team. Vicky was absolutely amazing. She was extremely thorough, caring, kind, readily available, and kept us updated throughout the entire process. Rach and I felt extremely happy with Vicky. As for Adam Feldman, our construction manager, he was incredible as well. He was able to ensure our deadlines were met, kept us updated weekly, and was very responsive. The process was very smooth for us. Everything went along with our expectations. We love our home. Keystone Custom Homes did a great job.

The design and build process was transparent. The ability to customize our home to deliver exactly what we want and need has been wonderful. We could not be happier with this home.

My overall experience with Keystone Custom Homes was a delight. I had an amazing project manager and his team that almost daily communicated with me. The original model home rep, Mike K, won me over though, with his love for his work, the company and its philanthropic efforts, and how much I would "Fit" into the neighborhood.

We were very happy throughout the entire process. Especially with Adam Feld, our construction manager. He is by far the best individual we worked with, and it’s not even close. He is a keeper. Do not let him get away! A la amazing representation of who KCH is.

Just want to say thanks for helping us create this home. I'm in love! I would do it again in a heartbeat.

Keystone did a terrific job with the house. Their guarantee of quality is reflected in the final product from the outside of the house to the minute details inside the house. Communication was made easy through the KCH app. It was a one-stop shop to get status updates and progress photos.

"A wonderful experience. We decided to have Keystone build our home based on other reviews. We certainly we're not disappoint. The house turned out great and we are the now proud home owners of a beautiful home."

If would buy another house in the future, it would also be a new one with Keystone.

Keystone was very pleasant to work with and during the construction process, Bryan Bakos was very understandable with concerns that we had and very easy to get a hold of if we had any questions.

It was overall a great experience. I would definitely recommend Keystone.

Keystone kept me very updated throughout the process with pictures through their app. My questions were answered in a timely manner. I was taken through my home several times throughout the building process. Everyone was nice and friendly.

10 out of 10

We recently had the pleasure of working with Keystone Custom Homes on the construction of our dream home, and I must say, it was an amazing and enjoyable experience from start to finish. The team at Keystone was always there to provide us with professional, courteous, and personalized service every step of the way. They made the whole process of building our home a seamless and stress-free experience, which is not something I had initially expected. Their attention to detail is remarkable, from the initial sales meeting with Damon, our design consultation with Tracy, and throughout the building process with Andrew bringing us to the final walk-through. They listened to all of our requests, gave great suggestions, and provided explanations throughout each stage of the process. The communication was clear and constant, ensuring that We always knew what was happening and what to expect next. The workmanship was of the highest quality, and the finished product exceeded my expectations. Our new home is absolutely stunning, and it is unmistakable that it was built with the finest materials and craftsmanship available. We are beyond satisfied with the entire project and the overall outcome. Keystone Custom Homes is an exceptional company, and I would recommend them to anyone looking for a trustworthy and dependable home builder who will make your dream home a reality. Thank you for everything!

We bought a custom made house from keystone and the experience was very seamless. They are very professional and keeps the process smooth.

This is the first time we ever built a new house which I heard people say how difficult it is and stressful on the marriage. I can say the process was so easy and there was no stress until Keystone handed us the keys on closing. Then the furniture movers and washer/dryer installers from Lowes came in with little regard for our new walls and hardwood floors. People say the design process is difficult but actually we felt that Keystone's process made it so easy to make what others consider difficult decisions. The options got pricey but the design consultant was so patient and helpful with us changing our choices until we got within our budget and had options that we wanted. It has been over one month since our closing date and we are very happy. At the walk-through there was a "To-Do list" of things we agreed needed to be done and Keystone has done them all. They assign someone to you to check in each week to make sure the house is fine and to see if we have any questions. Then they schedule a 30-day walk through (we just had ours) where they come out and make sure everything is working and we are happy. This is not the typical builder you hear about who builds and the house and then is never reachable. These guys are great and we love the finished product of our new home. We recommended Keystone to my wife's sister and they close on their home today. The things I would do different: 1) We finished half of the basement and the other half is going to be a gym but I should have just let Keystone finish the whole thing.2) A bigger garage. This fits two cars but if I put any shelving on the sides it gets really tight. 3) Buy all appliances (washer/dryer) from Keystone because the delivery/installers who work for retailers don't care about your floors, stairs, walls, etc.

One word -- Fantastic! Fantastic experience - all around!

We had a great experience working with Keystone. Not only were we first time home buyers but we were first time new construction home buyers. We knew after the birth of our daughter we wanted a brand new home that she could grow up in and make our own. From the moment we walked through the model home, picking our property, watching the house go up in a matter of 2 months and settlement yesterday - it has been a phenomenal experience. The contractors, mortgage lenders, etc. were very professional and friendly and answered every question or concern we had in a timely fashion. Thank you so much Keystone! We cant wait to move in this weekend!

As a single person purchasing a home for the first time in 26 years, I had a great experience with Keystone Custom Homes. It was fun and exciting to be able to choose the features and design choices that were most important to me. I am very happy with my new home.

We absolutely loved our experience with Keystone Custom Homes from start to finish. We trusted the team to bring our vision to life and they absolutely nailed it. We could not be happier with our home!

Keystone did a great job with our home. Not are we only first time buyers, but first timers with new construction as well. We spent about four years searching for our dream home and analyzing our options. Almost went with Ryan Homes but it was clear that Keystone was the way to go. The Keystone team was in all always available to answer any of my questions or concerns. Thank you Keystone!

Elizabeth Stinson was excellent in selling us a house. Stephen Zonarich is well knowledgeable about our house being built Gary also explained most about our house during the walk before settlement. The contract workers were nice and friendly and courteous whenever we came to see the house.

We had a great experience with Keystone Custom Homes! Every step of the way we felt that our concerns were addressed and questions thoroughly answered. Everyone we came into contact with who represented the company was professional! Thank you Keystone for helping to make our dreams come true!

"We are very pleased with our Keystone Custom Home! Everything went very well from beginning to end. The final product is everything we hoped it would be. I would recommend this builder to anyone."

Keystone Custom Homes built a beautiful home for us. Quality workmanship and materials were used throughout the home. We would build with Keystone again if needed.

While the construction of a new home can be a stressful and overwhelming experience, it can also be exciting and empowering. We enjoyed how we were treated and cared for during the building of our amazing new home. The quality and workmanship is exceptional in today's world of fast and low cost. After the 1st year in our home, we still say how amazing our house is and how we is just the way we dreamed it would be.

We could not be happier with our experience with Keystone. The people we met were beyond friendly - they are now friends. Everyone from the first salesperson we encountered to our construction manager was extremely accommodating. The building experience could have been extremely stressful for us as we lived 4.5 hours from where we were building, but thanks to daily updates and pictures of our home's progress, we weren't stressed at all. Everyone made sure to give us as much information as possible between our visits so we felt like we were as up to date as possible. Any problems that were encountered we were informed of immediately, and when we heard about the problem it came with a solution to remedy it and most often with news that the remediation was already underway. You have to go into a new build expecting that there are going to be issues, ones sometimes with people (which we did not encounter), and ones with boulders, weather, and other things that are beyond the builder's control. You have to expect that there will be some delays. But Keystone staff kept us informed of those problems and delays, and did everything that was humanly possible to get our build back on schedule. I would highly recommend this builder to anyone who is looking to build in an area where they have a community.

My husband I and are overwhelmingly satisfied with the overall experience of our Keystone Custom Home. Our experiences have been absolutely positive and the Keystone team has been great with answering and addressing any concerns. We are extremely happy with our decision to choose Keystone Custom Homes as our builder.

We just experienced the most rewarding building experience possible with Keystone Custom Homes. Outstanding service start to finish. Exceptional craftsmanship and attention to detail. Had a Ryan home built and Keystone beats them hands down. Ryan was not even close to Keystone quality. Get yourself a Keystone Home!!!

Keystone custom home building process is amazing with good quality of work. The best part is the variety of products/customizations that are available and their friendly approach in making it possible. They are very flexible to accommodate design changes. 

Keystone did a great job during the entire On Your Lot experience. Even with all the COVID-related changes (e.g., picking colors over zoom, windows stuck on a boat from China, etc), Keystone kept everything moving forward and kept us informed along the way. Thanks Keystone!

Keystone was building homes that didn’t look like anything we’d seen before. We also weren’t really in a home buying state but the model convinced us to commit to the process. Ms. Vicky was and has been nothing but amazing throughout the whole process. We loved her video updates. I especially loved how she made you feel like you were the only one she was dealing with. That’s a special character trait you just have to have. Jarrod, Kirk, and crew. I would love to have their jobs but I don’t want to have their jobs. I/we enjoyed working with them. There’s so much I can say about Keystone. All great things. I especially loved that the owner of Keystone, himself, took time out of his day to personally call and welcome you to the Keystone family. I wished I didn’t miss his call. Nonetheless, it was a highlight.

Everything went very well. We would stop by to see how the progress was coming along. Everything went very smoothly. We have everything that we never had growing up as kids. We are very happy with our experience.

We are so happy to have the opportunity to build a Keystone Custom Home. From the moment we met our New Home Advisor, Elizabeth Stinson, to the moment we did our final walk through with our construction manager Stephen Zonarich, our experience felt supportive. As new home owners the team was patient with explaining the process and answering all the questions we had. They were extremely responsive via email and phone calls which was super helpful through the lengthy process. The responsiveness continued after our final walk though with a few finishing touches that were needed and done swiftly. The construction team that worked on our home were so pleasant and always greeted us with smiles as we often stopped by the site to bask in the progress. Our home is absolutely beautiful and well worth the wait. We could not have had a better Advisor and Construction Manager, Elizabeth and Stephen, they were both gems and felt truly invested in our process paying attention to the details of our desired outcome. There are a few finishing details we would have liked to see have a cleaner finish (ie. French doors to the study) but overall we are extremely pleased with our home. Thank you Keystone for having a team is gems working on our home making our vision come true.

Truly a wonderful experience dealing with Keystone Custom Homes. The process to built our new house was smooth and transparent. The team is great to work with and each individual is very responsive. Overall I am very pleased to have Keystone build our new house. Highly recommend!

Keystone exceeded our every expectation while building our dream home!

My experience buying a home from Keystone Custom Homes was incredible. The realtor Lynn, the builder Scott and service manager Pat made sure that the process was smooth and that I clearly understood the process, home features and systems and the amazing service support provided post sale. The company owner personally stopped by at the closing to meet me and ask how the service was and to make sure I was happy. The closing agent Dawn was extremely professional throughout the process. I would highly recommend Keystone Custom Homes.

Everything went very well. We would stop by to see how the progress was coming along. Everything went very smoothly. We have everything that we never had growing up as kids. We are very happy with our experience.

Noah Johnson, Savannah Ferdinand, and Dane Thompson were the absolute best. They were very knowledgeable and responded to every question we had no matter how small. Please give them a big Kudos. Phenomenal customer service!! With such a big purchase in life, those are people that help make it easy!

I had a wonderful experience with Keystone Custom Homes! Everyone involved made the process easy and seamless. I loved going to the Design Gallery and designing my home. Our construction manager made the building process less stressful with his consistent communication. I love my Keystone home!

Overall experience was 5 stars. Adam and Chris were great to work with- they kept us apprised through the app of the entire process. We love our new home

The home was built incredibly quickly with minimal issues and was attentively notified throughout the process. My building manager Kyle was excellent and far above expectations in his position.

Once the building process began, my wife and I were extremely impressed with the level of communication provided. We have also been impressed with the quality of workmanship on the home and the construction manager's (Jason) prompt response to ALL our questions and concerns.

The Keystone Custom Homes team provided a great experience! I highly recommend using them as a builder if you are considering building your custom dream home!

Keystone Custom Homes provided an excellent experience! Their staff is very informative, and the quality of the end result is superb! They truly care about their customers, and allowed me to feel comfortable throughout the entire process. Highly recommended!

Love our Home. Well worth all the wait.

From the moment we met our sales agent Tuan Pham to the completion of our home, we were nothing but happy with all members of Keystone homes. Everyone says that building a home can be stressful but with the knowledge and customer service we received it was a smooth process. We participated in the home swap program. Our previous home sold in 3 days! Thank you Keystone homes, Tuan Pham, Brad Myers, Aaron Rissinger and all those involved! You helped build our forever home.