Avid Ratings is the industry leader for measuring home quality and creating exceptional customer experiences throughout North America. Their awards are considered to be premier awards for homebuilding professionals. At the International Builders’ Show this past January 9-11, Avid presented their fifth annual Avid Service Awards. These awards honor employees who received exemplary customer satisfaction scores among the thousands of employees rated in Avid’s GoSurvey program.
There are three categories of Avid Service Awards given to eligible project superintendents and customer care, design center, and sales representatives. The Benchmark Award represents the top 25% nationwide, the Excellence Award represents the top 5% nationwide, and the Gold Award includes the top 5% nationwide and best in region.
The winners of these awards were selected based on customer satisfaction scores submitted by customers who closed on their home between January 2016 and June 2017.
Brad Myers is a Construction Manager for Keystone Custom Homes and won the coveted Avid Service Gold Award! His exemplary customer service upholds the values of Keystone and our team is extremely proud of his accomplishments. Customers always have very positive things to say about him, his clear communication, and willingness go above and beyond for customers. Congratulations Brad!
Here at Keystone Custom Homes, we pride ourselves in our desire to go above and beyond for our customers every day. That is why we offer a rare 20-year structural warranty on our homes. It’s why we use 2×6 construction. It’s why there is a whole team of people dedicated to each house we build. It’s why our Home Care Specialists have regular contact with our new homeowners. And it’s why we are consistently ranked among the very best in the country for Avid Scores. We consider it an honor to be able to participate in building our customers’ dream homes, and we want our team to get it right.
Thank you to all of our amazing customers for allowing us to continue Building Dreams Together!